An employee's entitlement to the employer's contribution, how this meal contribution is drawn and other related rules are laid out in Directive No. 34R/2018 on Staff Catering, which can be found at legislativa.zcu.cz.

The meal contribution can be drawn by an employee in an employment relationship (not cooperating with the university based on DPP - an agreement to complete a job, or DPČ - an agreement to perform work), where the total full-time equivalent for all employment contracts with UWB is at least 20 hours a week. 

The letter and information leaflet which an employee receives along with the card is available to download from the HR Department website. DO NOT THROW IT AWAY – it contains a security code which you will need 😊

The card does not need to be activated in any special way. It will be activated automatically upon the first payment, which cannot be done in a contactless manner (the card must be inserted into the payment terminal). During the first payment, you will also choose and set your four-digit PIN number.

Should you have any issues with the meal pass card, contact the Sodexo helpline: 233 113 435.

A Sodexo account is used to manage your meal pass card, check its balance, etc.

All the information about setting up a Sodexo account (for which you need an email address and the security code from the letter you got along with the card) is available at www.sodexo.cz, or you can call the Sodexo helpline: 233 113 435.

• The first log-in (registration) to a Sodexo Personal Account must be done via computer at sodexo-ucet.cz. For the purpose of your registration, you will need to know your security code. If you received your card at work, you will find this code and additional information about the registration in the letter you got with the card.
• On the www.sodexo-ucet.cz website, click on "First time here?" and then "I am a user". In the next step, you will be asked to type in the card number (on the MultiPass Card, there are two numbers – one for electronic meal vouchers, the other for the Flexipass. For the purpose of registration, it does not matter which number you use).
• Once the number has been verified, you will be prompted to type in the security code and your email address.
• You will receive an email with a hyperlink to set up the password to your account. To access your Personal Account, use your username = the email address used in registration and the password which you set up.
• Hereis a list of frequently asked questions about the Sodexo account

You can also install a mobile Sodexo app, which is available from GooglePlay, AppStore, and AppGallery.

Employees who have signed the wage deduction agreement are subject to wage deductions for the consumption of meals and beverages in UWB catering facilities as well as the employee's contribution to electronic meal vouchers (for days when the employee did not have a subsidized lunch at the university cafeteria).

Using their Orion account, each employee with a JIS card can log into ISKAM: https://iskam-web.zcu.cz  (this site is also accessible from the SKM website:  https://skm.zcu.cz/cs/, see the ISKAM icon with a lock in the top menu) to check his or her meal and beverage consumption at UWB's catering facilities.

An example:

• There are 23 workdays in a given calendar month, during which the employee: took subsidized lunch 5 times at the cafeteria, was on sick leave for 5 days, and had 3 days of regular leave, i.e., 23 – 5 – 5 – 3 = 10, which means that for that particular month the meal pass card will be credited with 10 x CZK 80 = CZK 800 (the employer's contribution is CZK 44 per day, i.e., CZK 440; the employee's contribution is CZK 36 per day by way of a wage deduction, i.e., CZK 360). Also deducted from the employee's wage will be the 5 subsidized lunches taken at the cafeteria.

The electronic meal vouchers are valid for up to 16 months (new electronic vouchers are always valid from September 1 and expire on December 31 of the following year)

• funds added between January 1 and August 31 expire at the end of the respective year
• funds added between September 1 and December 31 expire at the end of the following year

Card transactions automatically use up the oldest funds added to the account. Information about the expiration of electronic meal vouchers is available in the catering details in your Sodexo Personal Account.

A list of establishments that accept the Sodexo meal pass card can be found on the Sodexo website.

• If you cannot find your favorite restaurant on the list, you can suggest directly to Sodexo that they approach the restaurant and add it to the network of its partner establishments.

Based on a number of requests, the meal pass card can now be used at UWB bistros and cafeterias. The meal pass card is accepted at the following places at UWB:

• Cafeteria 1, Kollárova 19
• Cafeteria 4, Univerzitní 12
• Café UK, Univerzitní 18
• Internet café – NTIS, Technická 8
• Bistro – Univerzitní 22

Note: if someone were to pay for lunch at a UWB cafeteria using a meal pass card, they would pay the full, unsubsidized price of the meal.